Inbound Call Solutions

Inbound Call Center Services that you can trust. Be there for your customers when they need you the most!

The telephone ranks as the highest and most preferred customer service channel to date.

Majority of your customers would still continue to use the phone for all their customer care needs. Moreover, a large number of people still want a live human agent to respond and deal with their needs each time they call a company’s inbound contact center.

Customers are the most valuable asset of a business. Needless to say, they are the primary reason why your business continues to thrive. In this highly competitive world, an efficient inbound call center service is necessary to maintain good customer relationships and achieve brand loyalty.

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Inbound Call Center Services We Offer

While inbound call center operations may be done in-house, several businesses are availing inbound call services offshore. By offshoring to outsourcing countries, they can tap world-class talent and the latest call center technology at a fraction of a cost. Among the outsourcing countries, the Philippines is number one for call center services.

We can deliver what we promise and rest assured that your customers will receive true personal care and attention for a better customer experience.

Customer Service

Customer service refers to the assistance that a company gives to customers.

Technical Support

Technical support is the assistance that a company gives to customers that experience technical issues with a product.

Data Validation

Ensure all customer data is legally collected, processed, and organized with up-to-date information.

Reservation Management

Ensure that the reservation requirements of a customer are well-coordinated, addressing questions and processing requests such as change of schedule.

Help Desk

A help desk is a contact center that aims to support company employees and customers.

Inbound Sales

Inbound sales is a customer-centric approach towards making a sale.

Order Management

Order management is concerned with anything related to the order of goods or services.

Multilingual Support

We offer multilingual call center support for different types of businesses requiring phone agents who speak and understand one or two foreign languages.

Let's Talk About Your Goals

Schedule a free consultation to discuss the many ways E-Precision can benefit and upgrade your customer service and support inbound and outbound. Our virtual assistants are ready to serve your company with the greatest diligence.

Connect with us today!